(edit oct 25, 2016: we are no longer replacing older items as it has past the deadline of Oct 21st.)
Due to an influx of duplicated bonus items hitting the market we have made a temporary change to the way bonus items work.
We will be requiring all bonuses to be used by the person who purchased them or who were gifted them from a :mused: vendor. This means you will not be able to purchase bonus items second hand or transfer them once bought and any bonus item older than 1.20 will no longer work. (Edit: of note the objects in SL will still show transfer but the script will not work for someone who did not buy it.) This is an unfortunate step we did not want to have to take but our long term fix for this issue is something that will take more time than we feel is reasonable to address the problem. We hope to have the long term fix ready within a month so hopefully this change will not impact everyone for too long.
(All the bonus items are currently corrected except for the Elixirs and Vitamin D which we should have back up and ready within the next day or so.)
As with our last change to Hormones over a year ago we will be offering replacements for bonus items bought recently from :mused: This offer will be good for 6 weeks. We will no longer be replacing bonus items at all after Oct 21st.
To submit a ticket to get your bonus items replaced:
- Click you support menu on your breasts, HUD or the support terminal in the support building.
- Select “New Ticket”
- Select “Bonus Item” category
- In the text box put your ticket title, Such as “Bonus Item replacement”
- In the next text box explain what bonus items your have recently purchased from :mused: that you need replaced and how many of each.
Your ticket is submitted and your ticket number will be given to you in local chat! If you don’t get a ticket number you will need to resubmit the ticket.
(edit: If you did not buy the items then please return them to the person how did so they can put in the ticket, If that is not possible then please let us know who you got it from and if possible a rough date for when it was purchased to aid us in looking it up.)
Your ticket will be responded to in the order they are received and you will be expected to provide the bonus items you are having replaced to the staff member who is managing your request. We hope to be able to work through these as quickly as possible and to get our long term solution out to you as well. We are grateful for your patience and understanding as we try to mitigate the negative impact these duplicated items have had.
Important EDIT: THE MUSED WAREHOUSE, Surreal North – Moderate
We have as of yet not been able to get this location removed. please do not buy from this location or sparklea.
Filed under: caution!, Update | Tagged: Bonus items, duplication, replacement, Updates | Comments Off on Version 1.20 Bonus Item Change Sept 6 2016
:mused: 